ORM: Online Reputation Management Course

About Course

ORM name itself express that making reputation online. This course is designed to make you understand how to make positive image online for you or your business. You will know how to fix your negative reviews & how to get more & more positive reviews so that a trust is build to your customers.


Reputation is an important thing. Either it is for a brand or for an individual it mattes a lot. Most consumers trust online reviews before purchasing a product or availing service. When a potential customer searching for your website if they find a positive review then they purchase a product. If customers see the negative review it will impact your business.

Create a good reputation online for your business so that it make a good impression to your potential customer or whoever look your reviews online. This ORM course will help you in creating positive image of you or your brand.

You will learn:

  • How to create a reputation of a brand or individual from scratch
  • How to recover a bad reputation
  • How to Maintain the reputation of a brand or individual


With this course you will understand how to impress your potential customer or business. By the end of this course you will have complete knowledge of ORM & you will be able to make positive impact on your consumers.

Enroll now & start creating a good ORM for yourself or your business.

What Will I Learn?

  • Manage an organization’s or individual's online reputation
  • Apply reputational management principles to manage online issues and crisis
  • Build a strong reputation online to engage your audience
  • Sharing an online reputation on social media & brand awareness

Topics for this course

07h 30m

Corporate reputation in the digital age?

In this module, you will: identify what a corporate reputation is and why it is important examine how the digital age has affected reputation management identify the types of reputational risk that exist online and the difference between an issue and a crisis

Reputation and participatory culture?

In this module you will: we'll explain what participatory culture is and why it is important utilize the audience as co-creator of the story and brand recommend ways in which to build a strong participatory culture

How online has changed the media cycle?

In this module, you will: learn to examine how the traditional media cycle has changed and the broader definition of who ‘the media’ is now explain how online reputation affects offline reputation and whether an organisation can separate the two

Managing reputation online?

In this module, you will: learn to examine how to build a reputation – conversation and coverage demonstrate how to protect a reputation in times of adversity monitor our reputation and act on issues

Protecting a Reputation: when it goes wrong, crisis response?

In this module, you will: learn to identify ways to embrace online negativity/criticism explain how to respond to a crisis online debrief after a crisis and evaluate your response

Best practice of reputation management?

In this module, you will: learn to examine how ethics relates to corporate reputation articulate how to be authentic and speak ‘beyond the corporate voice’ compare best practice in building a sustainable corporate brand online

About the instructor

Digital marketing training institutes, delivering quality instructor-led training and certifications for working professional and business owners since 2013
4.32 (19 ratings)

63 Courses

5 students

7,000.00 3,500.00

Material Includes

  • 7.5 hours Live 1-to-1 Training
  • 3 Practical Live Project Assignment
  • 10+ Downloadable Study Materials
  • Lifetime After Training Support
  • Our LMS & Forum Access (1-Year)
  • Certificate of Course Completion


  • No prior experience or knowledge is required
  • Desire to make your brand reputation online

Target Audience

  • Business Owner
  • Professionals & Consultant
  • Digital Marketer
  • Brand manager
  • Individuals who want to have impressive public image
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Republic day 26% Discount on course fee before 26th January use REPUBLIC26 at checkout.
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